Built for haulage companies, courier companies, dispatch riders, and freight forwarders. An AI dispatcher assigns the right driver, vehicle, and route automatically — accounting for Lagos traffic and fuel cost — while customers track their own deliveries without calling your office.
* Haulage companies
* Courier companies
* Dispatch riders
* Freight forwarders
Nigeria’s courier and logistics market is growing fast, but most operators still run dispatch by phone calls and WhatsApp voice notes — a dispatcher manually deciding which rider takes which delivery, with no record of why, no fuel-cost comparison, and no way to catch a bad decision until the customer complains. An AI dispatcher removes the guesswork: it assigns based on driver location, vehicle capacity, fuel efficiency, and live traffic conditions, every time, automatically.
Automate your customer delivery notifications with our AI automation services.
Tracks vehicles, drivers, fuel consumption, maintenance schedules, and insurance renewal dates in one dashboard, so a lapsed insurance policy or an overdue service doesn’t surface as a surprise.
Route optimization, automatic driver assignment, live GPS tracking, ETA prediction, and delivery confirmation — covering the full trip from dispatch to proof of delivery.
Customers track shipments themselves, download invoices, and view delivery history without calling your office for an update — cutting the single biggest source of dispatcher phone time.
Instead of a dispatcher manually deciding by phone, the AI decides which driver, which truck, and the best and most fuel-efficient route — recalculating in real time when Lagos traffic conditions change mid-delivery.
Predicts when a vehicle needs an oil change, new tyres, brake replacement, or general servicing, based on actual usage data rather than a fixed calendar schedule that doesn’t match how hard a vehicle is actually driven.
Trip profitability, fuel cost per trip, driver salary allocation, and fleet-wide ROI, so you know which routes and which vehicles are actually making money.
International fleet software is built around predictable roads and consistent GPS coverage. Nigerian logistics has different problems: Lagos addresses are landmarks and descriptions rather than numbered streets, traffic on routes like Third Mainland Bridge or the Apapa corridor is unpredictable by the hour, and many last-mile deliveries run on motorcycles and tricycles, not just vans and trucks. Datalex’s system is built around these realities — mixed-vehicle dispatch, landmark-based delivery notes, and WhatsApp-native customer updates, because that’s the channel Nigerian customers actually check, not email.
Whether that’s phone-based dispatch or another system you’re switching from.
Vehicles, drivers, and existing routes are loaded in.
Covers the AI dispatcher interface and the driver-facing mobile app.
We monitor your first 1-2 weeks of live dispatching to fine-tune route and assignment accuracy for your specific operating area.
No — it removes the manual decision-making workload, but a dispatcher still oversees exceptions, customer issues, and unusual situations the AI flags.
Yes. The system supports mixed-vehicle fleets, including motorcycles and tricycles common in Lagos last-mile delivery.
No. Customers can track via a web link sent through WhatsApp or SMS — no app download required.
Yes. Location and delivery data are cached on the driver’s device and sync automatically once signal returns.
Yes. The financial module tracks fuel cost, driver pay, and revenue per trip, so loss-making routes are visible, not hidden in aggregate numbers.
Book a free demo and we’ll show you how the AI dispatcher would assign your real deliveries — using your actual fleet size and delivery zones, not a generic example
